Frequently Asked Questions



How do I set up Windows live mail for my mail account?

Setup Microsoft Windows Live Mail to send & receive email using Post office Protocol (POP3) and your email account.


Windows Live Mail Login screen shown in Microsoft Windows 7

Have the following ready before you start:

  • Your POP and SMTP server name.
  • Your email address.
  • Your email password.
  • Windows Live Mail installed on your computer.

Configuring Windows Live Mail
Open Windows Live Mail. If you’ve just installed Windows Live Mail it will show in your Start Menu. Alternatively, click Start Menu > All Programs > Windows Live > Windows Live Mail.


Windows 7 Start Menu

If this is the first time you have run Windows Mail, it will ask you to add a new account.
If no window appears, click Add e-mail account from the menu on the left.


Add e-mail account link in Windows Live Mail

Enter your E-mail Address, Password and Name.
Tick Manually configure server settings for e-mail account.
Click the Next button.


Add Email Account – Window Live Mail

You’re now prompted to enter information about your incoming and outgoing mail servers.
For My Incoming Mail Server is a select POP3.
Enter your Incoming POP Mail Server – replacing example.com with the mail server details.
For Login ID, enter your email address. For example, info@example.com
Enter your SMTP Mail Server – replacing example.com with the mail server details.
Tick My outgoing server requires authentication.


Add Server Settings – POP3 – Window Live Mail

When you’ve completed all the fields, click the Next button.
Click Finish.


Account added successfully – Window Live MailSuccess screen – Window Live Mail

Your Business catalyst email account now appears on the left-side of Windows Live Mail.


New account displayed in Windows Live Mail main screen

From Windows Live Mail’s top menu, click Sync (Or press F5) to send & receive email.


Sync Email Accounts – Windows Live Mail

Windows Live Mail should now download any email saved in your  email account.